Moodle Support and Maintenance

Professional and Reliable Support for Every Moodle Application

Equipped to Identify Issues Quickly and Support the Clients with Solutions

Moodle is one of the most popular LMS that is being used by various academic organizations of all sizes. It allows the users to create online courses and perform pretty much every other tasks that are related to e-learning. Moodle comes up with regular updates, patches at regular intervals and a support and maintenance service helps the customers to remain updated on Moodle.

At IDS Logic, we don’t just take pride in creating and delivering products that meet your demands, but also help you to be at a safe distance from technical hurdles. We offer a high level of support to our clients in the U.K and ensure that they can boast of the highest up-time, robust security, high speed and superior backup measures. 

 

How We Keep Your Moodle eLearning Portal Updated?

Moodle is one of the most preferred environments for learning management and we offer advanced Moodle support and maintenance services to our clients located in Leeds, London and Durham. Combined with our bespoke add-ons and plugins, we offer comprehensive solutions that help to ensure that your Moodle setup is always performing at optimum levels. Our support services include:

  • Moodle installation and configuration
  • Moodle performance and availability
  • 24/7 website monitoring
  • Moodle security management
  • Backup and data recovery
  • Moodle on-going support and consultancy when needed

Client Support

With our Moodle support and maintenance services, our clients can stay updated in the most cost effective manner and benefit from the latest product and technology innovation. With several major releases every year in Moodle that includes new features and various improvements and bug fixes, our support services will help you save on the high cost of new license purchases and help you benefit from the latest Moodle LMS version.

Not only this, we help Moodle end users to solve any issue based on the reporting and tracking system. Since end user issues can even be caused by a bug, we keep ourselves updated about any such issues, so that we can discover them fast and fix them without wasting much time.

Onsite Support

Our Moodle customers can hire our technical support staff for their projects and this involves supporting customized applications through our onsite support team. We at IDS Logic manage all these resources and ensure that the requirements are exactly met and that all our team members are performing optimally, addressing their training needs if any and supporting their in-house team whenever needed. All our Moodle maintenance services are offered at cost effective rates and mostly involve a fixed price based on the annual contracts.

Support Management

Our support management packages are customizable, which means it can be changes based on the client’s needs. Our technical experts perform and assist site audits, upgrades, migrations, code reviews, performance testing, user interface development, integration assistance, content updates and etc.

When it comes to your organization’s Moodle assets, we ensure that we take care of all the issues that arise and also proactively maintain your Moodle web property so that such issues never arise in the first place. We operate a web tracking system to manage and track all issues effectively.