ERP Integration for UK Organisations

ERP Integration Services for Connected Business Operations

Connect ERP with ecommerce, CRM, finance, inventory, order and customer systems without losing control of data ownership. IDS Logic designs secure, supportable integrations around the way your operation actually works.

  • Products, pricing, stock, customers and orders mapped explicitly
  • API, middleware and scheduled or event-driven integration
  • Ecommerce, CRM, finance and operational system connectivity
  • Validation, retries, monitoring and recovery designed in
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19+ Yearsof industry experience
750+satisfied customers
200+technology professionals
83%repeat and referral business
Trusted by leading organisations
level Shoes
Adobe Design
Emma's Diary
Adler & Allan Case Study
Families
British Red Cross
Pickfords
ince
metals4u
Route one Infrastructure
Jaclo
Tata
Hoults Removals
Barefoot
Sensio
The Mover
Annabel Karmel
Pebblegrey
Bettymiller
Dependable Trading
LFRA
The lenspal
Lifecycle
Scottlander
Janie Wilson
Rennie Grove Hospice Care
Health Professional Academy
Falcon Electrical Wholesalers
Hessington Health

Connect the Operational Backbone

Connect ERP with your digital ecosystem without duplicating business truth

ERP often owns the commercial and operational records that ecommerce, CRM and customer-facing applications depend on. Integration should expose the right information at the right time while keeping products, pricing, stock, orders, fulfilment and finance under deliberate ownership.

01

Manual re-keying

Orders, customer details or finance information are copied between systems, creating delay and avoidable inconsistency.

02

Unreliable stock

Websites and service teams cannot trust availability because warehouse and channel updates move too slowly or fail silently.

03

Disconnected pricing

Trade prices, account terms or product rules are recreated outside ERP and drift away from the operational source of truth.

04

Invisible failures

A failed order, stock update or customer sync is only discovered when someone reports the downstream consequence.

Our ERP Integration Services

From integration discovery to monitored production data flows

We design the boundary between ERP and the applications around it, choosing direct APIs, middleware, scheduled synchronisation or event-driven patterns according to the operational requirement.

01

Integration discovery & mapping

Map systems, data owners, business events, dependencies and existing failure points before code is written.

  • Current-state architecture
  • Data-domain ownership
  • Integration risk assessment
02

Ecommerce ERP integration

Connect storefronts and customer portals to ERP-controlled commercial and operational data.

  • Products and pricing
  • Inventory and availability
  • Orders and fulfilment
03

CRM & ERP integration

Connect customer-facing teams to account, order, credit or invoice context without moving ownership into the wrong system.

  • Customer/account mapping
  • Sales and service hand-offs
  • Reconciliation rules
04

Finance & accounting integration

Exchange agreed invoice, payment, account or reference information with finance applications.

  • Sage/Xero connectivity where appropriate
  • Payment and invoice status
  • Controlled finance data exposure
05

ERP API & middleware development

Create a controlled integration layer when point-to-point connections are too brittle or business rules need central ownership.

  • REST API integration
  • Middleware and webhooks
  • Data transformation
06

Inventory, orders & fulfilment

Move commercial events between selling channels and back-office systems with explicit status and recovery handling.

  • Stock and warehouse updates
  • Order creation and acknowledgement
  • Dispatch and fulfilment status
07

Integration rescue & modernisation

Stabilise inherited scripts, ageing connectors, unreliable batch jobs or integrations affected by ERP and ecommerce upgrades.

  • Architecture audit
  • Data-contract clean-up
  • Phased replacement
08

Monitoring, support & optimisation

Keep critical data flows visible after launch through logging, alerts, reconciliation and documented support ownership.

  • Run monitoring
  • Exception investigation
  • Change and version support

Verified ERP Capability

ERP platforms we integrate

We only name platforms supported by IDS Logic's published service estate or project evidence. Exact versions, deployment models and available APIs are confirmed during discovery.

MS

Microsoft Dynamics ERP

Published IDS Logic projects include Microsoft Navision integration and ERP-aligned data feeds spanning Dynamics AX and Dynamics 365.

  • Account and customer context
  • Product and pricing data
  • ERP-to-digital-channel integration
SG

Sage

IDS Logic publishes Sage ERP integration for ecommerce and web portals, and has delivered Sage-connected ecommerce/back-office projects.

  • Commerce/back-office integration
  • Commercial data exchange
  • Finance and operational context
OD

Odoo

IDS Logic publishes Odoo integration capability using available APIs, web services and SDK-driven connectivity.

  • Third-party application integration
  • Operational data exchange
  • Custom integration assessment
Other ERP estates: where an ERP exposes suitable APIs, web services, files or supported database/integration interfaces, IDS Logic can assess the integration during discovery. We do not claim platform-specific expertise until the version and technical boundary have been verified.

Ecommerce ERP Integration

Keep digital selling connected to products, pricing, stock and fulfilment

The storefront should not become a second ERP. We define what ecommerce needs to read, what it is allowed to write, how orders are acknowledged and how failed records are recovered.

Shopify ERP integration

Connect Shopify stores to appropriate ERP interfaces for product, stock, customer, order and fulfilment data where the required APIs and business rules support the integration.

Explore Shopify development

Adobe Commerce / Magento ERP integration

IDS Logic publishes direct Magento ERP integration capability and has delivered ERP/back-office-connected Magento projects for UK ecommerce organisations.

Explore Magento integrations

WooCommerce ERP integration

Connect WooCommerce with ERP, accounting and operational applications using supported APIs, integration services or custom middleware where required.

Explore WooCommerce development

Bespoke ecommerce integration

For custom B2B portals or specialist commerce journeys, build the integration around ERP-owned product, account and order rules rather than forcing a generic connector.

Explore custom applications

CRM & ERP Integration

Give customer-facing teams the right operational context

CRM and ERP integration should expose the information sales or service teams need without turning CRM into a second ledger or operational master.

01
Accounts and customer identityMap stable identifiers and decide where customer/account records originate.
02
Orders and commercial historySurface relevant order, pricing or status context without duplicating ERP ownership.
03
Credit, invoice and service contextExpose only the fields and events customer teams genuinely need.
04
Controlled updatesDefine which system may create or amend each data domain.
Explore CRM Integration Services

Finance & Accounting Integrations

Connect commercial operations without weakening financial control

Finance integrations are designed around ownership, timing and auditability. IDS Logic's current ERP service publishes Sage and Xero integration capability.

01
Invoice and payment statusReturn agreed finance states to operational or customer-facing systems.
02
Customer and account referencesKeep identifiers consistent between sales, finance and ERP records.
03
Order-to-finance hand-offsMove accepted commercial events into the appropriate back-office process.
04
ReconciliationMake missing or rejected records visible instead of relying on silent batch jobs.
Explore Document & Invoice Automation

Product, Inventory & Order Synchronisation

Define what moves, who owns it and what happens when it cannot move

Reliable ERP integration is a collection of explicit data contracts—not a single vague “sync everything” connection.

Products & catalogueSKUs, variants, units, categories and operational attributes
Pricing & account termsBase prices, trade price lists, discounts and customer-specific rules
Stock & availabilityWarehouse, branch, backorder or availability information at the required cadence
Customers & accountsStable IDs, account status, addresses and approved commercial context
OrdersOrder creation, acknowledgement, amendment and ERP processing state
FulfilmentDispatch, shipment, collection or warehouse status returned to digital channels
Finance referencesInvoice or payment status where operational teams have a legitimate need
ExceptionsRejected records, missing mappings, retries, manual review and reconciliation

ERP API Integration

Use APIs and middleware to keep integration logic controlled

Direct point-to-point connections can work for simple scenarios. As the number of channels or business rules grows, a dedicated integration boundary can reduce duplication and make change easier to govern.

API
Supported APIs firstUse documented ERP and application interfaces where they provide the required capability.
MAP
Central data mappingKeep transformations and contract rules in an identifiable integration layer.
EVT
Events and webhooksRespond to business events where platforms expose appropriate triggers.
OPS
Operational visibilityLog, monitor and reconcile integrations instead of hiding them inside applications.
Explore API Integration & Development

Real-Time vs Scheduled Data Synchronisation

Use the right timing pattern for each business event

“Real time” is not automatically better. The right integration cadence balances customer experience, operational urgency, ERP capacity, API limits and recovery complexity.

Near real-time / event driven

Useful when downstream teams or customers need a timely operational response.

  • Order submission and acknowledgement
  • Priority stock/availability events
  • Account or customer status changes
  • Workflow-triggering business events

Scheduled / batch synchronisation

Appropriate where large datasets or reference data do not need immediate propagation.

  • Catalogue and reference-data refreshes
  • Bulk price-list updates
  • Reporting or analytical extracts
  • Controlled reconciliation jobs

ERP Integration Architecture & Data Mapping

Make the path from customer action to ERP outcome explicit

A supportable architecture shows where the business event starts, how it is authenticated and validated, which data contracts apply, where ERP ownership begins and how failures are observed.

Source ApplicationEcommerce, CRM, portal, finance or bespoke software
API / EventAuthenticated request, webhook, file or scheduled job
Integration LayerRouting, orchestration, transformation and ownership
Validation & MappingIDs, fields, rules, formats and duplicate protection
ERP / DestinationSystem-of-record create, update or operational action
MonitoringLogs, retries, alerts, reconciliation and support
Data owner documented
Sync direction defined
Failure path designed
Operational owner named

Security, Validation & Error Handling

Protect operational data and design for the day something goes wrong

ERP integration touches commercially sensitive data and business-critical processes. Authentication alone is not enough: validation, duplicate protection, exception handling, monitoring and support ownership all matter.

ID

Identity & access

Use platform-supported authentication, protected credentials and least-privilege permissions.

VAL

Validation

Reject invalid or incomplete records before they damage downstream operational data.

RTY

Retries & idempotency

Retry transient failures safely and prevent duplicate orders or transactions where required.

QUE

Queues & background work

Decouple high-volume or slow operations from customer-facing requests when appropriate.

LOG

Logging

Record enough technical and business context to investigate failures without exposing unnecessary sensitive data.

ALT

Monitoring & alerts

Make failed or delayed records visible before users discover their downstream effects.

REC

Reconciliation

Confirm that accepted records actually arrived and account for exceptions that require manual resolution.

OWN

Ownership

Document who owns the ERP, integration layer and connected application when change or incidents occur.

Our Integration Process

From operational data map to monitored production integration

The process is tailored to the ERP estate, but the same disciplines keep business ownership and technical behaviour clear.

01

Discover

Map systems, users, current manual work and integration failures.

02

Map Data

Define products, customers, orders, pricing and system-of-record ownership.

03

Architect

Select APIs, middleware, events, schedules, security and recovery patterns.

04

Build

Implement contracts, transformations, workflows and exception routes.

05

Assure

Test real data, invalid records, duplicates, failures, volume and reconciliation.

06

Operate

Release with monitoring, documentation, support ownership and optimisation.

Verified ERP & Back-Office Integration Experience

Real IDS Logic projects connecting digital channels with operational systems

These examples are selected for direct ERP, Sage or back-office integration evidence. Where IDS Logic did not own an ERP migration, the scope is stated clearly rather than overstated.

Magento + Sage / Back Office

Pebble Grey

IDS Logic delivered a Magento 2 ecommerce platform with back-office and Sage integration supporting a complex order-processing and distribution model.

  • Magento 2 commerce
  • Back-office and Sage integration
  • Inventory and multi-channel operations
  • Order-processing and fulfilment support
View case study
Microsoft ERP Integration

Pickfords

IDS Logic connected Pickfords' Sitefinity website to Microsoft Navision, supporting efficient processing of web leads and wider data-platform connectivity.

  • Microsoft Navision integration
  • Sitefinity web platform
  • Lead-processing connectivity
  • Ongoing monitoring and support
View case study
Dynamics ERP Data Integration

Schottlander

IDS Logic rebuilt Schottlander's digital commerce platform while consuming product, pricing, user and address data from Dynamics AX and preparing the site for Dynamics 365 schemas. The ERP migration itself remained owned by Schottlander's third-party ERP partner.

  • AX and Dynamics 365 data feeds
  • ERP-controlled pricing and addresses
  • High-volume order processing
  • ERP remained source of fulfilment logic
View case study

Why IDS Logic

ERP integration backed by ecommerce, API and long-term support capability

ERP projects often cross several platforms and teams. IDS Logic can work across ecommerce, custom applications, APIs, CRM and testing while keeping ERP-owned business logic where it belongs.

01

Start with system ownership

We define which platform owns each record before synchronisation is enabled.

02

Ecommerce depth

IDS Logic has long-standing Magento, Shopify, WooCommerce and bespoke commerce capability around ERP-connected journeys.

03

API and middleware engineering

Custom integration layers are available where standard connectors are too restrictive.

04

Evidence across ERP estates

Published project work includes Dynamics/Navision, Sage-connected ecommerce and Odoo integration capability.

05

Failure-path testing

We test invalid data, timeouts, duplicates, partial failures and recovery—not only successful transactions.

06

Ongoing operational support

Monitoring, maintenance and enhancement can continue after go-live as ERP and surrounding systems evolve.

Words From Clients

Hessington Health

Hessington Health is a national health screening and occupational health service provider. We have been scaling up our business activity aggressively over the past 12 months and our workflow/IT needs have changed significantly as we have grown. We instructed IDSLogic for their passion to support business in helping them to create efficient processes, which in the long term save time and money. Thery have start with getting a very granular understanding of the clients needs and then offer several solutions. They have helped us integrate Power Automate processes in our SharePoint system. They date flow works flawlessly within SharePoint which helps achieve grater data security, and process management. We have now instructed them to develop our Patient App. I can not recommend them enough.

Dr Harjeev Rai

CEO/Medical Director Hessington Health
Emma's Diary

IDS has become a true strategic development partner for all our digital work. We have found their technical expertise a perfect complement to our in-house creative and digital team and IDS has been highly dedicated to helping us meet our goals for growth. The Emma’s Diary channel continues to grow and our plans remain ambitious. We are pleased to have IDS Logic’s trusted support on our journey.

Gareth Huxtable

Director, Lifecycle Marketing
Families

This was a very complex and multi-layered project with ambitious targets. IDS helped us define our requirements and made a real contribution to project delivery, demonstrating their development experience on major projects.

Chris Manko

Technical Solutions Architect, Lifecycle Marketing
The LensPal

The new site looks excellent. I’m very pleased with the results and with the quick responses during testing and UAT.

The LensPal

USA
Pickfords

IDS Logic has proved their expertise in timely project delivery and this helped us to a successful on-time launch. Our new website can now truly support our evolving business strategy to remain at the forefront of our sector.

Pickfords

UK
LFRA

We came to IDS Logic with a vision for our site. The team listened, understood our requirements and produced an attractive and functional website that led to positive results. It is really a great pleasure to work with them.

LFRA

UK
Pebble Grey

I am really happy to have IDS Logic on board and have been very impressed with their speed of implementation and professional approach to their work. This has made our collaboration an enjoyable and extremely valuable partnership.

Pebble Grey

UK

Related Integration Services

Extend the integration only where the wider requirement demands it

ERP remains the focus of this page. Related specialist services cover adjacent connectivity, automation and digital-platform requirements.

AI Integration Services

Add controlled AI capabilities to CRM-connected business processes.

API Integration Services

Design and build secure custom API connectivity between business systems.

Business Process Automation

Redesign end-to-end processes that span CRM and wider operations.

CRM Integration

Connect customer and operational workflows with CRM platforms and surrounding systems.

Robotic Process Automation

Automate legacy user-interface tasks where direct system integration is not available.

Document & Invoice Automation

Connect document capture, validation and approval with customer operations.

n8n Automation Services

Technical workflow orchestration for suitable integration-heavy use cases.

Power Automate Development

Microsoft-led workflow automation across Microsoft 365 and business systems.

Sales & Marketing Automation

Automate lead, lifecycle and campaign processes around CRM data.

Workflow Automation

Orchestrate approvals, notifications and system actions across teams.

Zapier & Make Automation

Low-code connectivity for appropriate SaaS and business workflows.

Review the Integration Boundary

Connect ERP without creating another layer of operational fragility

Tell us which ERP, ecommerce, CRM, finance or operational systems need to exchange data. We will help clarify ownership, integration patterns, risks and the right technical starting point.

Call our UK team
+44 (0)1135 316 314
Email IDS Logic
[email protected]

Frequently Asked Questions

ERP integration questions, answered

For advice based on your ERP version, ecommerce stack, CRM, finance applications and operational requirements, speak directly with our integration team.

What do ERP integration services include?

ERP integration services can include discovery, system and data mapping, ecommerce and CRM connectivity, API or middleware development, product and inventory synchronisation, order and finance flows, validation, error handling, testing, deployment, monitoring and ongoing support. IDS Logic defines the systems of record and operational ownership before implementing the integration.

Which ERP platforms can IDS Logic integrate?

IDS Logic publishes integration capability around Sage and Odoo, and its project portfolio includes Microsoft ERP integration scenarios involving Navision, Dynamics AX and Dynamics 365 data feeds. We confirm the exact ERP version, available APIs, data access and integration boundaries during discovery rather than assuming every product or deployment exposes the same interfaces.

Can IDS Logic integrate Shopify with an ERP?

Yes, where the Shopify store and ERP expose suitable integration interfaces. A Shopify ERP integration may synchronise products, stock, customers, orders, fulfilment or commercial data using supported APIs, webhooks, middleware or appropriate connectors. The architecture depends on which system owns each data domain and how quickly updates need to move.

Do you provide Magento or Adobe Commerce ERP integration?

Yes. IDS Logic publishes Magento ERP integration capability and has delivered ecommerce projects involving back-office and ERP-connected data. Integration can cover products, pricing, inventory, customers, orders and fulfilment while keeping ERP-owned business rules within the appropriate operational system.

Can WooCommerce be integrated with ERP systems?

Yes. IDS Logic publishes WooCommerce ERP and CRM integration capability. The implementation can use platform APIs, plugins where appropriate, custom middleware or bespoke integration services, with data mapping and failure handling designed around the specific ERP and operating model.

Should ERP data synchronise in real time or on a schedule?

It depends on the business event. Stock availability, account pricing or order status may need near-real-time handling, while large catalogue updates, reporting data or reference information may be better processed in batches. IDS Logic chooses the pattern around operational urgency, ERP load, API limits, data volume and recovery requirements.

Can you integrate CRM and ERP systems?

Yes. CRM and ERP integration can connect customer and account information with product, pricing, order, invoice, credit or service context. The design should define which system owns each record and which applications are allowed to create or update it. IDS Logic provides a dedicated CRM Integration service for projects where CRM connectivity is the primary requirement.

Can ERP integration connect finance and accounting systems?

Yes. ERP integration can connect finance and accounting applications where suitable APIs or data interfaces are available. IDS Logic's existing ERP service publishes Sage and Xero integration capability. Typical flows can include invoices, payment status, customer accounts or agreed financial references, with finance ownership retained in the appropriate source system.

How do you prevent duplicate or inconsistent ERP data?

Reliable ERP integration starts with explicit data ownership and stable identifiers. We map source fields, matching rules, create-versus-update behaviour, validation, reconciliation and conflict handling. For orders or financial transactions, duplicate protection and idempotent processing can be used where the integration pattern requires safe retries.

What happens when an ERP integration fails?

Production integrations should make failures visible and recoverable. Depending on the architecture, this can include validation errors, retries, queues, dead-letter or exception handling, alerts, reconciliation and a documented ownership route. IDS Logic designs the failure path alongside the successful data flow rather than treating monitoring as a post-launch add-on.

Can IDS Logic modernise an existing ERP integration?

Yes. We can assess fragile point-to-point connections, ageing scripts, unclear data ownership, duplicated mappings, unreliable scheduled jobs and integrations affected by ERP or ecommerce upgrades. The outcome may be a targeted repair, a new API or middleware layer, revised data contracts, better monitoring or a phased replacement.

How long does an ERP integration project take?

Timescales depend on the ERP, ecommerce or CRM platforms, available APIs, data quality, number of flows, business rules, security requirements, third-party dependencies, test environments and migration needs. IDS Logic maps the integration boundaries and delivery risks during discovery before proposing an implementation plan.
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