Web Maintenance, Support and Hosting

Launch is just the beginning

A trusted development partner

At IDS Logic, we create sustainable partnerships which help our clients enhance their online presence in the long term.

We offer a range of ongoing services that give clients flexibility, reassurance and value for money in the enhancement, maintenance and support of their web applications. These services are very relevant to clients who have existing web solutions and who are seeking a new and dependable digital development partner.

Development Maintenance

Our Development Retainers help our clients manage ongoing change to their web applications in an efficient and scalable way. We offer competitive rates for development work across a range of technologies and provide a fully project managed service and issue management platform that can effect change within a strategic roadmap or a tactical plan.

We can tailor our retainer agreements to the different demands of SME clients and larger corporate organisations.

Application Support

Many of the solutions we develop and maintain perform mission critical functions for our clients. Maximum stability and uptime are vital in these situations.

Our application support model offers reassurance and peace of mind to clients by providing application monitoring, response and issue resolution services across hosting and application layers and within agreed service levels. We can offer support in business hours, extended hours or full 24/7/365 coverage.

Hosting Solutions

Our hosting solutions, delivered in partnership with Rackspace, Microsoft Azure and Amazon Web Services, ensure maximum uptime for web applications ranging from content blogs up to enterprise level, mission critical web applications.

We are specialists in designing scalable hosting configurations to meet our clients’ requirements and have a track record for implementing and supporting fast loading, resilient and secure online platforms.