British Red Cross Case Study

Business Overview

The British Red Cross is one of the UK’s most recognised humanitarian organisations, providing critical support during emergencies both at home and abroad. Beyond crisis response, the charity runs education and training programmes for schools, communities, and professionals, equipping people with the skills to act effectively in emergencies.

The Brief

The British Red Cross wanted to pilot a new digital learning initiative to deliver Continuing Professional Development (CPD) opportunities for educators. The aim was to create an engaging online platform that enabled teachers to access training resources, track their learning progress, and receive accreditation upon completion. The solution needed to be flexible, scalable, and capable of offering a professional user experience while serving as a strong foundation for future growth.

Solutions Overview

We covered the following key areas:

• Pilot Moodle LMS – Designed, hosted, and supported a custom learning management system.
• Enhanced User Experience – Streamlined navigation, dashboards, and learner journeys.
• Role-Based Access & Permissions – Configured roles for learners, trainers, and administrators.
• Custom Plugin Integration – Added attendance tracking, custom reporting, and SCORM support.
• Performance Optimisation – Tuned for scalability and high user volumes.
• Ongoing Support & Maintenance – Continuous enhancements, quick issue resolution, and roadmap consultations.