WestCoast Cloud Case Study

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WestCoast Cloud Case Study

Business Overview

Westcoast Cloud, a leading UK-based indirect cloud solutions provider, specializes in tailored cloud services, support, and training. Partnering with trusted providers like Microsoft, Westcoast Cloud enables businesses to thrive by delivering comprehensive solutions for Azure, Dynamics 365, and Office 365. With a focus on personalized service, partner growth, and industry expertise, Westcoast Cloud offers resources and tools to streamline cloud adoption and enhance efficiency for businesses and their clients.

The Brief

Westcoast Cloud initially approached IDS Logic to ensure stable support for their website, with a focus on comprehensive monthly maintenance services to keep their WordPress site running smoothly and effectively delivering information to users. Frequent site issues, including critical downtimes, were a major concern. Responding to an urgent request for hosting support, we successfully addressed each requirement and seamlessly migrated their site to an AWS server, enhancing overall stability and performance.

Solutions Overview

As part of IDS Logic's solution, we began with comprehensive migration, testing, and deployment support for the project. As our partnership deepened, the client sought an expanded scope, requesting ongoing technical assistance that included development code management. To meet their needs, we now provide technical consulting and development support as required, alongside improvements to their overall website. Through rigorous QA services for both frontend and backend, we deliver robust development solutions that enhance their platform’s performance and reliability.

Why Did They Contact IDS Logic?

In their quest for a partner who could closely align with WestCoast Cloud’s specific needs, they sought a more responsive service provider. With a clear focus on securing timely support and consistent maintenance, they recognized IDS Logic as the solution partner. The initial instability of their website was a primary driver for reaching out, as they aimed to restore and maintain a steady, reliable online presence.